Alterations Customer Experience Specialist

David’s Bridal is seeking an Alterations Customer Service Representative (CSR) to deliver an exceptional guest experience in the alterations department. You will welcome customers, manage appointments, and support tasks such as pressing, steaming, and ensuring items are ready for pickup. The role emphasizes five-star service, problem-solving over the phone and in person, and collaboration with the Alterations Manager to resolve issues and promote alterations options.