Remote Implementation Lead for AI-Driven Onboarding

OuterSignal is hiring an Implementation Lead to own the customer relationship from signed agreement to first results. You will work directly with brands, learn their goals, and design use cases to achieve them. You'll collaborate with Sales and Engineering on onboarding escalations and build repeatable playbooks for scaling. In this fully remote role, you will guide data setup (Shopify, Klaviyo, etc.), ensure data accuracy, and transition accounts to a Customer Success Manager with clear