Hostess/Sales Associate

Starting Pay: $23.50–$27.00 per hour

How to Apply: Please email the following to application@lockandloadmiami.com AND angie@lockandloadmiami.com. Resume Linked In profile Instagram handle Portfolio (if applicable)

Position Overview: Lock & Load Miami is looking for an energetic, personable, and detail-oriented Hostess/ Sales associate to provide an outstanding guest experience. This role is the first point of contact for many visitors and is essential to creating a welcoming, informative, and memorable experience. No prior firearms experience is required. We provide training for the right candidate.

Compensation & Benefits: Starting pay of $23.50 per hour, with opportunities to earn up to $27.00 per hour Full-time employees are eligible for health insurance and additional benefits Full-time (40 hours/week) and part-time (20–30 hours/week) positions available Flexible scheduling, with shifts ranging from 1–5 days per week Employee discounts Professional development opportunities Paid training

Requirements: Must be able to pass a criminal background check Able to lift up to 20 pounds and stand for extended periods Friendly, professional, and comfortable interacting with guests throughout the day Reliable with a strong work ethic Flexible availability, including evenings, weekends, and holidays

Preferred Qualifications: Fluent in English (required); Spanish or additional languages are a plus Previous experience in hospitality, customer service, luxury retail, or tourism preferred Comfortable learning basic firearm safety and handling procedures (training provided)Professional phone etiquette Experience using POS systems and reservation software is a plus

Responsibilities: Welcome guests and provide exceptional customer service from arrival to departure Explain available experiences, packages, and services with confidence Process sales using a restaurant-style POS system Schedule reservations and manage bookings Keep guest areas, retail space, classrooms, break room, and restrooms clean and organized Help maintain a positive, team-oriented work environment Learn firearm safety procedures and become knowledgeable about the firearms offered; competency is evaluated after training Assist with opening and closing duties Assist with basic social media engagement when needed Schedule Applicants should be available to work a flexible schedule that may include evenings, weekends, and holidays. Operating Hours Monday–Friday: 12:00 PM – 8:00 PMSaturday: 12:00 PM – 8:00 PMSunday: 11:00 AM – 6:00 PMTraining & Work Location Paid training provided This is an in-person position. Remote work is not available.