Customer Care Coordinator - Travel Services

Key Responsibilities: Serve as a primary point of contact for travel-related inquiries Provide timely and accurate responses to customer questions Support travel planning coordination and itinerary updates Monitor client needs before, during, and after travel Maintain detailed documentation and follow-up communication Adhere to company procedures and service standards QualificationsStrong customer service and relationship-building skills Detail-oriented with strong follow-through Self-directed and comfortable working remotely Experience in customer service, sales support, or administration preferred Comfortable learning new systems and online platforms Interest in travel or tourism is a plus What We ProvideTraining, tools, and ongoing mentorship Flexible remote work environment Advancement opportunities within the organization Positive, service-focused team culture