lumiceraLittle Rock, AR
Supervisor, Pharmacy Quality
Supervisor, Pharmacy Quality
Supervisor, Pharmacy Quality
lumiceraLittle Rock, AR
today
Pharmacies and Drug RetailersPharmaceutical Preparation ManufacturingDrugs and Druggists' Sundries Merchant Wholesalers
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Lumicera Health Services is seeking a Supervisor, Pharmacy Quality to join our team!
The Supervisor, Pharmacy Quality, is responsible for managing the effectiveness of the Specialty Pharmacy Quality Management Program. The Supervisor, Pharmacy Quality identifies, assigns, and supervises the work of the quality analysts and will monitor the performance of the Quality team and individual analysts to make improvements where necessary. The Supervisor, Pharmacy Quality will oversee the evaluations performed by the analysts and collaborate to create improvement plans for agents. The Supervisor, Pharmacy Quality will be responsible for creating project plans for improvements and seeing them through to resolution including reports that support the improvement and outcome-based evaluations after improvements occur.
Is this you? Find out more below!
Responsibilities: How do I make an impact on my team?
Recommend quality metrics for the specialty pharmacy, including benchmarks, specific action plans to achieve/maintain metrics, and data analysis to support these metrics
Request, review, and assess quality monitoring data on a routine basis
Monitor internal and external customer insights to remain current with the process and to evaluate the performance of quality analysts and pharmacy personnel
Track, trend, and analyze escalations and data outliers for root cause and improvement
Responsible for a robust calibration process that ensures consistency across all parties involved in Quality Management Program
Facilitate improvements including writing business requirements and testing enhancements
Create and present assessments of current state and recommendations to improve, people and processes to leadership by using data to base assessments
Other duties as assigned
Qualifications:
Minimum associate degree or at least 2 years relevant experience
Supervisory experience or experience as a quality analyst
Experience using data to make assessments /derive recommendations to impact change
Experience developing and executing on improvements
Demonstrated excellence in a customer service role
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Lumicera?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
#LI-Remote
Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Equal employment opportunity, including veterans and individuals with disabilities.
PI287867718
Also on the board Same function, level within a rung
Level
Senior
Location
Little Rock, AR
Occupation
Quality Control Systems Managers
Industry
Pharmacies and Drug Retailers
Posted
today