Sr. Business Analyst

Contract Job Start Date: 02/18/2025 End Date: 08/17/2025 Ideal candidate has extensive 10+ years of public-sector experience; specifically with transit fare-collection processes and software such as Cubic. Must have experience with Azure, Dev Ops and/or Git Hub, word processing, complex spreadsheets, graphics presentations and database management (Word, Excel, Access and Power Point).

Minimum Requirements: 2-4 year degree Minimum of 8-10 years of experience in a Business Analyst position or equivalent Certification: ITIL 4 Certification. IIBA Certification (CBAP)Level of Education - 2-4 year degree Years of experience in Position Title - Minimum of 8-10 years of experience in a Business Analyst position or equivalent Certification(s) - ITIL 4 Certification. IIBA Certification (CBAP)

Experience: Preferred experience with transit fare-collection processes and software such as Cubic. Experience with Azure, Dev Ops and/or Git Hub, word processing, complex spreadsheets, graphics presentations and database management (Word, Excel, Access and Power Point)Training - Ability to write training documentation, create, and provide live end user training Analysis - Ability to analyze new or proposed IT services Experience providing analysis for IT Operations, Infrastructure, and/or Application Development Change Management - Should have the ability to develop and act upon change management plans Basics Skills - Ability to read, analyze and interpret professional journals, technical procedures and government regulations Should be able to effectively present information and respond to questions as they are presented from customers or clients Ability to think creatively and strategically to drive innovation and differentiation Process Mapping - Skills and experience with use of business process mapping techniques and templates Public Sector - Experience working with and for public sector organizations Experience facilitating requirements or other stakeholder engagement discussions in small and large groups Work Environment - Working independently and/or in a team environment may be required for some engagements. Hybrid telework/office setting work environment.