Access Coordinator III SUS/JEI/RAD

Minimum Qualifications: High School Diploma or GEDThree (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment. Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. Excellent customer service skills. Knowledge in basic medical terminology.

Preferred Qualifications: CHAA Certification Bachelor's degree

Job Requirements: Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients. Collects co-pays, deductible, and/or payments for patient's account. Conducts pre-registration as needed, inputs and/or updates accurate patient information. Conducts insurance verification and benefits explanation by running eligibility on patients. Requests outside records and gathers outside medical records from referrals and files patient charts as needed. Assists other teams as needed. Meets, greets, and assists the public, and answers telephones in a professional and friendly manner. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills. Attends required hours of training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs and assessments. Maintains required job skill competencies and completes skill assessments annually. Completes and maintains documentation of continuing education hours annually. Perform other duties as needed.

Salary: $17.72/hr. $36,857.60PHYSICAL REQUIREMENTSStand: Frequently

Salary Information: $17.72/hr. $36,857.60 Required Documents to Apply:

• Resume
• Optional Documents:
• Special Instructions to Applicants:
• Recruitment Contact Information:
• Please contact askrecruitment@uams.edu for any recruiting related questions.
• All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYSPlease do not send to listed recruitment contact.
• Pre-employment Screening Requirements: