Remote SaaS Customer Success Manager (US EST/CST)

Hostaway, a leading AI-powered vacation rental platform, is seeking a remote Customer Success Manager to support North American customers. You will drive adoption, ensure retention, and act as the main escalations contact while coordinating with sales and product teams to improve the customer experience. The role emphasizes onboarding, webinars, guides, and ongoing customer education to help clients maximize value from our software, with a strong focus on high engagement and renewal outcomes.