Wealth Investment Support Specialist II

Essential Duties and Responsibilities: Facilitate day-to-day transactional needs of the client base, including processing deposits, distributions, payments, transfers or other routine transactions. Enter and maintain appropriate client records, monitor client transactions and client data for accuracy and timeliness and maintain appropriate documentation of client transactions. Utilize various trust and investment systems to affect transactions, monitor accounts, create reports and prepare client presentations. Respond to client requests for information and assistance within appropriate level of authority. Support the sales and retention effort by scheduling appointments, conducting follow-up telephone calls, and preparing & maintaining client presentation & marketing materials Assist the advisors with other administrative functions, prioritizing those actions that enable quality client interaction. Continually provide responsive and personal service to our Wealth Clients. Assist with special projects for the Investment Managers. Assist Investment Analyst with compliance exception items.

Qualifications: Entry Level / 1 – 3 years in the role as an Investment Support Specialist/Fiduciary Support Specialist; trust, investment, banking or financial planning-related client service experience, or equivalent outside experience. Knowledge of deposits, loan, banking products, and operating systems unique to the line of business, including trusts and investments. General knowledge of investment products (stocks, bonds). Strong problem-solving skills. Excellent interpersonal and relationship management skills. Excellent oral and written communication skills. Exemplary customer service and professional etiquette skills. Preferred Qualifications Undergraduate degree Entry level knowledge of investments General Description of Available Benefits for Eligible Employees of Truist Financial Corporation Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.