Operations Coordinator Customer Service

Pay: $18.00–$22.00 per hour (based on experience)

Location: Mars Plastics / 40 Agnes Street Providence, RI Job Type: Full-time

About Us: We are a growing injection molding company focused on quality, reliability, and strong customer relationships. We are looking for a detail-oriented and organized individual to join our team and help support daily operations and customer communication.

Responsibilities: Respond to customer inquiries, questions, and concerns in a professional and timely manner Coordinate customer orders from entry through delivery Schedule shipments and deliveries to meet customer deadlines Work closely with internal teams (production, shipping, and management) to ensure orders are completed accurately and on time Purchase materials and outside goods as needed to support production Maintain accurate records of orders, communications, and inventory needs

Qualifications: Previous customer service, office, or coordination experience preferred Strong communication and organizational skills Ability to manage multiple tasks and priorities in a fast-paced environment Basic computer skills (email, spreadsheets, order systems)Bilingual (English/Spanish or other languages) is a plus Experience in plastics or manufacturing is a plus

What We Offer: Competitive hourly pay ($18–$22 depending on experience)Stable, full-time position Supportive team environment Opportunity to grow with the company