Skip to main content
Koch Davis
All jobs
Healthcare Customer Support & Education Specialist

Healthcare Customer Support & Education Specialist

lincare holdingsSpringdale, AR

5 days ago

Customer Service RepresentativesPatient RepresentativesReceptionists and Information Clerks
All Other Health and Personal Care RetailersAll Other Miscellaneous Ambulatory Health Care ServicesGeneral Medical and Surgical Hospitals
Apply for this role (opens in a new tab)
This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction. Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records Read and analyze documents such as patient orders help with the training of employees
Education & Experience: High SchoolDiploma, General Education Diploma (GED), or one to three months related experience and/or training Computer entry Required Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. Employer Privacy Policy Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. AA/EOE, M/F/Disabled/Veterans ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service

Also on the board Same function, level within a rung

Level

Junior

Location

Springdale, AR

Occupation

Customer Service Representatives

Industry

All Other Health and Personal Care Retailers

Posted

5 days ago

Apply for this role (opens in a new tab)