Tier 1 Tech Support Specialist: Growth & Benefits

Hiawatha Broadband Communications in Wabasha, MN is seeking a Technical Support Representative Tier 1 to respond to calls, troubleshoot issues, create and resolve tickets, and escalate as needed. The role emphasizes delivering an exceptional HBC customer experience and maintaining professional conduct with customers. The position requires a high school diploma or GED, PC familiarity, and strong analytical and communication skills.