Director of Development Operations & CRM Strategy

Services for the UnderServed seeks a Director of Development Operations to design and lead the donor operations infrastructure. You will implement governance, data quality, reporting, and gift processing while guiding the fundraising database team and collaborating with Finance, Programs, and IT. You will translate fundraising strategy into scalable systems, establish policies, and drive adoption of CRM platforms (Raiser's Edge now, with potential Salesforce) across the department, ensuring