Crisis Hotline Triage & Caller Support Specialist

TCN Behavioral Health Services in Fairborn, OH is seeking a dedicated crisis hotline operator to support the 988 line and assist with crisis assessments. The role emphasizes risk assessment, caller safety, and connecting individuals to care with a professional, service-oriented approach. Responsibilities include taking crisis calls, administering screening questions, dispatching mobile response teams as needed, and coordinating scheduling, billing inquiries, and medical records requests.