genesis healthcareCharleston, WV
Resident Experience Director
Resident Experience Director
Resident Experience Director
genesis healthcareCharleston, WV
today
First-Line Supervisors of Personal Service WorkersResidential AdvisorsMedical and Health Services Managers
Other Residential Care FacilitiesAssisted Living Facilities for the ElderlyNursing Care Facilities (Skilled Nursing Facilities)
Apply for this role →Genesis HealthCare is seeking a Guest Services Supervisor at a nursing center in West Virginia. You will lead and coach staff to deliver exceptional patient and resident experiences and oversee the guest services program weekly.
You'll manage patient satisfaction surveys and response rates, recruit and supervise volunteers, and collaborate with care teams to tailor activities that meet residents' needs and goals. A Bachelor's degree and customer service experience are preferred.
Also on the board Same function, level within a rung
Level
Mid
Location
Charleston, WV
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Other Residential Care Facilities
Posted
today