Shuttle Supervisor

Shuttle Supervisor Salaried Exempt

Be a primary contact and direct supervisor for local shuttle drivers & yard jockeys on dedicated accounts assigned to this position. This includes employee reviews, counseling, and all other clerical/management oversight necessary. Develop and maintain proper, productive, and professional relationships with customers and their representatives Keep lines of communication open and keep customers aware of load status as requested by customers and/or if situations change Work with customers, shipping/receiving locations and drivers to secure loads and communicate any load/unloading appointments Share in off-hours/weekend call duties with other staff members and management Responsible for assuring drivers clearly understand and comply with customer instructions attached to load releases Responsible for assisting in the responsible allocation of assets, drivers and available business in such a way as to minimize operational expenses while maximizing utilization Foster an environment of mutual respect throughout the organization Maintain a high degree of integrity at all times and in all circumstances Maintain a high degree of confidentiality with issues related to drivers (private and personal matters), rates, customers, and other proprietary items Provide administrative staff with all necessary documentation and information on all loads to ensure proper, timely and accurate billing by ensuring drivers are providing the same in a timely fashion Professionally perform all duties in a manner which promotes the image, growth, profitability and success of the company Other duties as assigned