Account Director

Responsibilities: Serve as the primary relationship owner for a portfolio of client accounts, providing ongoing guidance and support Lead client meetings, status updates, and strategic discussions while fostering strong, long-term partnerships Translate client objectives into actionable plans and coordinate with internal teams to ensure successful execution Oversee project progress, deliverables, and timelines to ensure high-quality work is delivered on schedule Partner with marketing, creative, and other cross-functional teams to align resources and priorities Review work product and provide feedback to ensure accuracy, consistency, and overall quality before client delivery Monitor account performance and proactively identify opportunities to improve client outcomes and engagement Support capacity planning, workflow management, and resource allocation across multiple projects and accounts Assist with budgeting, forecasting, and account planning activities Mentor and support junior team members while promoting collaboration and professional growth Contribute to process improvements that enhance operational efficiency and client satisfaction Maintain a strong understanding of marketing best practices, industry trends, and emerging opportunities Collaborate with internal leadership to support account growth, retention, and overall client success Partner with stakeholders to ensure strategic initiatives are effectively translated into executional roadmaps Adapt to evolving business needs, client priorities, and organizational growth initiatives Qualifications 5+ years of experience in account management, client services, integrated marketing, agency services, or a related field Experience serving as a primary point of contact for client relationships and strategic initiatives Background managing multiple projects, priorities, and stakeholders simultaneously Demonstrated ability to collaborate across marketing, creative, and operational teams Experience overseeing project execution from planning through delivery Strong communication, presentation, and relationship-building skills Ability to balance strategic thinking with day-to-day execution and problem solving Experience mentoring, coaching, or guiding team members preferred Strong organizational skills with the ability to manage competing priorities in a fast-paced environment Healthcare marketing agency experience strongly preferred Comfortable operating in a growing organization with evolving processes and priorities Bachelor's degree in Marketing, Communications, Business, or a related field preferred This role is fully remote with preference for Nashville or Chattanooga.

Compensation & Benefits: $110,000-$130,000 Unlimited Paid time off Flexible remote work environment 401k Match Compliance Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:• The California Fair Chance Act• Los Angeles City Fair Chance Ordinance• Los Angeles County Fair Chance Ordinance for Employers• San Francisco Fair Chance Ordinance