napleton nissan defunctSpringfield, IL
Automotive Customer Service & CSI Manager
Automotive Customer Service & CSI Manager
Automotive Customer Service & CSI Manager
napleton nissan defunctSpringfield, IL
yesterday
Automotive Service Technicians and MechanicsFirst-Line Supervisors of Retail Sales WorkersFirst-Line Supervisors of Non-Retail Sales Workers
Apply for this role (opens in a new tab)The Ed Napleton Automotive Group is seeking a Customer Service/CSI Manager- Automotive Retail to lead the customer service department at Napleton’s Oakbrook Terrace Office. You will oversee daily operations, drive top-tier customer satisfaction, and mentor dealership staff in person and virtually.
Responsibilities include reviewing surveys, managing reviews, handling complaints, and collaborating with the legal team to resolve issues while maintaining thorough records and adopting up-to-date
Also on the board Same function, level within a rung
Level
Mid
Location
Springfield, IL
Occupation
Automotive Service Technicians and Mechanics
Industry
New Car Dealers
Posted
yesterday