skims bodyLos Angeles, CA
Senior Manager, Order Management
Senior Manager, Order Management
General and Operations ManagersSupply Chain ManagersTransportation, Storage, and Distribution Managers
Clothing and Clothing Accessories RetailersClothing and Clothing Accessories Merchant WholesalersCut and Sew Apparel Manufacturing
Apply for this role (opens in a new tab)Overview:
In this role you drive end-to-end order management to link inventory plans with execution across global markets. You will lead the process, ensuring visibility into inventory flow, delivery timing, and risk, collaborating with Planning, Merchandising, Production, and Finance. You’ll build scalable order management practices that support growth and cross-functional decision making. This is a strategic, cross-functional leadership position within a fast-growing, global brand. You will help shape how we translate buys into on-time receipts while improving accuracy and efficiency. Compensation / Benefits Up to 100% Company Paid Healthcare (medical, dental, vision) Kind Body Fertility Benefits 401(k) savings plan with up to 4% match Unlimited PTO Full Access to LinkedIn Learning Employee Discounts
Responsibilities:
Lead the Order Management function with clear ownership, processes, and service levels across the order lifecycle Oversee order creation, changes, cancellations, delivery dates, and receipt visibility Maintain timely inbound inventory visibility and identify risks to planned receipts Coordinate with Merchandise Planning and Inventory Management to align orders with approved buys and strategies Collaborate with Production, Supply Chain, and Logistics to communicate delivery changes and impact Identify and resolve order and delivery exceptions through cross-functional teams Ensure system-wide reflection of order changes, quantities, and delivery timing Develop reporting for inbound inventory, late orders, receipt timing, open orders, and exceptions Maintain data integrity and governance across order management processes Improve visibility across planned, ordered, in-transit, and received inventory Build scalable processes to support growth across categories, channels, stores, and international markets Identify and implement systems, automation, and process improvements to reduce manual work and improve accuracy Lead and align cross-functional partners, growing the Order Management team as it scales
Key requirements:
7+ years in order management, inventory operations, merchandising operations, planning operations, production, or supply chain within retail or a consumer brand Bachelor’s degree in Business Administration, Fashion, Logistics or related field Strong understanding of the retail product lifecycle from buy through order, shipment, and receipt Experience handling high volumes of orders in a complex omnichannel environment Exceptional attention to detail and data accuracy Strong analytical, organizational, and problem-solving skills Proven ability to manage exceptions and drive cross-functional resolution Excellent communication, translating operational issues into business implications Experience improving processes and implementing scalable ways of working Experience with ERP, order management, planning, or supply chain systems; Oracle experience is a plus strong communication cross-functional instincts bias toward disciplined execution ERP order management systems planning systems
Also on the board Same function, level within a rung
Level
Manager
Location
Los Angeles, CA
Occupation
General and Operations Managers
Industry
Clothing and Clothing Accessories Retailers
Posted
today