Data Analyst

Key Responsibilities: Partner with executives and business stakeholders to understand reporting needs and define analytical requirements. Develop interactive dashboards, metrics, and visualizations across sales, customer success, support/service cases, product usage, and operational KPIs. Create mockups and prototypes to validate requirements before full build‐out. Build and optimize SQL queries to pull, clean, transform, and validate datasets. Ensure accurate data ingestion and pipeline alignment in Snowflake. Maintain and enhance reporting inside Sigma BI. Own the full lifecycle of dashboard and report creation — requirements, data modeling, build, QA, release, and ongoing improvements. Improve visibility into customer metrics, SaaS KPIs, funnel analytics, renewal forecasting, and churn/retention indicators. Troubleshoot data discrepancies, fix schema or join issues, and ensure source‐of‐truth accuracy across systems. Present insights and recommendations to leadership in clear, consumable formats. Required

Qualifications: 3–6 years of experience as a Data Analyst, BI Analyst, or similar data role. Strong proficiency in SQL with the ability to write complex joins, CTEs, window functions, and performance‐optimized queries. Experience with Snowflake or similar cloud data warehouses. Strong data visualization and dashboard development skills. Experience working directly with executive leadership and multiple business stakeholders. Strong communication skills, including the ability to gather requirements, explain data concepts, and present findings clearly. Hands‐on experience building KPIs for sales, customer success, service operations, or SaaS metrics. Comfortable working in a 5‐days on‐site environment (Irving, TX).

Preferred Qualifications: Experience in a SaaS environment or subscription‐based business model. Experience with Sigma BI (preferred), or advanced proficiency in one or more of the following: Tableau Power BI Qlik Looker Other industry BI visualization tools Experience with generative analysis (building insights from ambiguity or open‐ended business questions). Experience creating dashboards from scratch — mockups, wireframes, and end‐to‐end execution. What Makes This Role Exciting You'll have direct access to executives and decision‐makers. Your dashboards will directly influence sales strategy, customer insights, and operational improvements. A high‐impact environment where quality, accuracy, and creativity are valued. Opportunity to shape BI standards, tools, and data quality across the organization. Seniority level Mid‐Senior level Employment type Full‐time Job function Information Technology Industries IT Services and IT Consulting