virtual vocationsNew York, NY
Customer Relationship Liaison Supervisor
Customer Relationship Liaison Supervisor
Customer Relationship Liaison Supervisor
virtual vocationsNew York, NY
today
First-Line Supervisors of Non-Retail Sales WorkersFirst-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Retail Sales Workers
Telemarketing Bureaus and Other Contact CentersOther Activities Related to Credit IntermediationOther Management Consulting Services
Apply for this role (opens in a new tab)Supervising a team of customer relationship liaisons, the full-time Customer Relationship Liaison Supervisor will manage order processing, monitor performance metrics, and drive revenue growth through exceptional customer service in a remote setting.
Key responsibilities:
Supervise a team to achieve budget goals by processing orders and monitoring portals
Utilize technology to ensure timely and accurate order fulfillment while promoting staff compliance with regulatory requirements
Implement corrective measures based on key performance indicators to enhance team productivityRequired qualificationsHigh School Diploma or GED required; Bachelor's Degree preferred
At least five years of related industry experience in operations or sales
Proficient in Microsoft Office Suite
Experience in mentoring and managing subordinate staff
Knowledge of payor authorizations and EMR systems preferred
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
First-Line Supervisors of Non-Retail Sales Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today