Program Assistant

Hours: Full-Time

Annual Salary: $45,000–$50,000

Position Summary: The Program Aide provides administrative and programmatic support for Workforce & Reentry programs. The position assists with participant services, program activities, documentation, data entry, scheduling, communications, and daily program operations.

Key Responsibilities: • Support daily program operations and activities.• Assist with participant intake, enrollment, and onboarding.• Maintain accurate participant files and program records.• Enter and update participant information in program databases.• Assist with attendance and participation tracking.• Support orientations, workshops, meetings, and program events.• Communicate with participants regarding schedules and program activities.• Assist with participant outreach and follow-up.• Prepare program materials, forms, sign-in sheets, and correspondence.• Support payroll documentation and collection of required information.• Assist with gift card and transportation card distribution.• Help coordinate worksite visits and participant activities.• Maintain organized electronic and paper files.• Assist with reports and routine program documentation.• Support compliance activities and document collection.• Provide administrative support to the Program Manager and Workforce & Reentry team.

Qualifications: • High school diploma or equivalent required.• Associate degree preferred.• Experience in human services, workforce development, youth programs, reentry, or administration preferred.• Strong organizational and communication skills.• Ability to maintain accurate records and handle confidential information.• Proficiency with Microsoft Office and basic data-entry systems.• Ability to work effectively with participants, staff, and community partners.• Bilingual skills preferred.

Work Environment: • Primarily office and program-based work.• Occasional travel to program and work sites.• Occasional evening or weekend hours may be required.

Compensation & Benefits: • Health, dental, and vision insurance• 403(b) matching• Paid time off• Professional development assistance