Creative Program Manager, Strategy & Operations

Location: Remote – US

Salary: $175,000 - $185,000 The Sage Group’s client, the leading video streaming service, is searching for a Program Manager, Strategy & Operations.

Role Summary: As a Program Manager x Strategy & Operations (hybrid) on the Core & Artist Marketing team, you will play a pivotal role responsible for (a) turning creative strategy into flawless execution across global, high-profile campaigns, and (b) serving as a proactive operational backbone driving efficiencies, optimizing processes, and bringing end-to-end alignment and clarity across designated sub-teams. In this role, you will bring clarity and structure to complex, global initiatives. You are adaptable, highly organized, and comfortable navigating ambiguity while building strong collaborative relationships across cross-functional teams, international offices, and external partners.

Key Responsibilities: Strategy & OpsEstablish and refine scalable processes, workflows, and tools that improve efficiency and visibility across campaigns in close collaboration with the C&A Strategy & Ops Lead. Input on cross-functional planning processes, including campaign prioritization, resource alignment, roadmap development, and capacity planning. Identify operational inefficiencies, process gaps, and opportunities to improve team effectiveness; develop and implement solutions. Facilitate team meetings, planning sessions, and stakeholder updates to drive alignment and timely decision-making. Support special projects and strategic initiatives that improve Marketing's operational effectiveness and ability to scale.

Campaign Operations & Execution: Own end-to-end program management for marketing campaigns, from planning through launch and post-launch wrap. Build and manage detailed timelines, milestones, and dependencies to ensure on-time delivery across multiple concurrent campaigns. Drive campaign kickoffs, status meetings, and post-mortems to keep teams aligned and accountable.

Cross-Functional Leadership: Act as the central point of coordination between marketing, partnerships, creative/production, social/influencer, product, and more. Proactively identify risks, bottlenecks, and resourcing gaps, and drive solutions before they impact launch timelines. Ensure clear communication, ownership, and follow-through across all stakeholders.

Quality & Accountability: Ensure all campaign deliverables meet timelines, brand standards, and business objectives. Balance creative flexibility with operational discipline to support both innovation and executional excellence.

Qualifications: 10+ years of experience in marketing, program management, or operations - ideally within the creative advertising industry and/or music and entertainment industry. Proven track record managing complex, cross-functional campaigns with tight deadlines. Exceptional organizational skills and attention to detail, with the ability to manage multiple work streams simultaneously. Strong communication and stakeholder management skills; comfortable leading meetings and driving alignment. Ability to stay calm, solutions-oriented, and decisive in fast-moving, ambiguous environments. Thrives in ambiguous, fast-paced environments