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Job Description: A Brief Overview The Portfolio Manager leads a high-performing team of Program and Project Managers to ensure the successful delivery of complex, high-impact client programs that drive strategic business outcomes at scale. This role provides portfolio-level oversight across multiple concurrent delivery engagements, ensuring consistent governance, operational excellence, stakeholder alignment, and financial accountability across the entire book of business. Beyond portfolio leadership, this role serves as a force multiplier - elevating the capabilities of Strategic Program Managers through active mentorship, coaching, and the cultivation of a delivery culture rooted in collaboration, accountability, and continuous improvement. The ideal candidate brings deep experience leading leaders, managing large and diverse program portfolios in a client-facing environment.
Key Responsibilities
Strategic Alignment & Portfolio Governance:
  • Owns end-to-end portfolio oversight, ensuring theintake, tracking, and execution of projects align with organizationalpriorities and measurable business outcomes.
  • Works closely with Clients to prioritize projects basedon business value, resource constraints, and risk considerations -maintaining clarity and momentum across a dynamic work environment.
  • Establishes and maintains project governance processesand standards that ensure consistency, transparency, and accountabilityacross the portfolio.
  • Manages resource allocation across the portfolio, ensuring alignment to strategic priorities and operational needs. Stakeholder
  • Engagement & Delivery Management
  • Builds trusted partnerships with Client stakeholders, partners, project managers, engineers, and field teams to monitorportfolio health and maintain alignment with organizational goals.
  • Facilitates recurring portfolio status meetings andcross-functional working sessions to drive decision-making and sustainprogram momentum.
  • Maintains clear, consistent communication on teamworkload, performance metrics, and program and/or project progress -translating complex information for audiences from field level to the
Client. Leverages strong interpersonal skills and emotionalintelligence to influence outcomes, resolve friction, and championcollaboration across diverse stakeholder groups. Project Planning& Execution Oversees program managers developing and implementingproject plans with disciplined attention to scope, schedules, resourcerequirements, and deadlines - operating effectively under tight timeconstraints. Applies structured problem-solving practices tomaintain portfolio momentum and remove delivery obstacles. Proactively identifies and mitigates portfolio-levelrisks, issues, and critical dependencies before they impact delivery andleads escalation management and resolution planning across the portfolio. Own portfolio-level financial performance includingrevenue forecasting, gross profit performance, utilization, backlogmanagement, and margin improvement initiatives. Communication Establish strong operating rhythms with projectmanagers and delivery leaders through portfolio reviews, risk reviews, financial reviews, and delivery health checks. Ensure a high-quality client experience throughproactive communication, accountability, and consultative engagement. Establishes standardized mechanisms for workloadtracking, risk monitoring, and performance reporting to provide real-timevisibility into portfolio status. Monitoring, Reporting &Continuous Improvement Creates and delivers reporting and dashboards thatsynthesize portfolio health, team performance, and strategic insights forleadership and key stakeholders. Anticipates operational needs and develops practical, business-aligned solutions that improve execution quality and stakeholdersatisfaction. Drives continuous process improvement efforts tomaximize team efficiency, enhance project management practices, andincrease value delivery across the portfolio.
Qualifications: Bachelor's degree in business management, engineeringor related field; Advanced degree or MBA preferred. PMP or PgMP, Agile, SAFe, or ITIL certifications aplus.10+ years in program/project management, with 5+ yearsleading large, complex, cross-functional IT or infrastructure programs ina Professional Services and/or Managed Services environment The ideal candidate will possess strong leadershipskills, strategic thinking abilities, and a proven track record ofsuccessfully managing complex project portfolios. They will leadmulti-disciplinary teams to ensure effective project execution and portfoliomanagement. Strong experience in budgeting, forecasting, andfinancial reporting for multimillion-dollar programs. Excellent written and verbal communications skillsincluding the ability to communicate complex ideas and information todifferent audiences and levels. Knowledge of IT infrastructure, governance, riskmanagement, and program planning tools (e.g., MS Project, Smartsheet, Power BI).Exceptional interpersonal, communication, andconflict-resolution skills, with a high degree of emotionalintelligence.
Requirements: Mark - here is the PMO Hiring Initiative Overview summary from the details we built:
  • PMO Hiring Initiative - Overview
  • Hiring Objective
  • Build a high-performing Project Management Office (PMO) team across the U.S. (and select UK opportunities).Target roles include:
  • Portfolio Managers
Program Managers:
  • Senior Project Managers
  • Approximately 25+ open positions.
  • Priority is quality of hire over speed - leadership prefers waiting for the right person rather than filling seats quickly.
Ideal Candidate Profile: Cultural Fit (Top Priority) Candidates must demonstrate:
  • Strong alignment with company core values
  • High emotional intelligence (EQ)
  • Accountability and ownership mindset
  • Professional executive presence
  • Trusted advisor mentality
  • Strong relationship-building skills
  • Clear, confident communication
  • Collaboration and team-first approach
  • Ability to professionally represent the brand with customers
  • Leadership preference:
  • Strong performer + great teammate
  • Technical expert who creates friction or lacks collaboration
  • Consulting Mindset Requirements
A major focus is hiring people with consulting experience, not just project tracking experience. Strong candidates should show: Ability to operate in ambiguous environments Client-facing experience Executive stakeholder management Business outcome focus Ability to challenge respectfully and influence decisions Experience guiding customers vs simply taking direction The team is looking for people who can say:"Here is the business outcome we need, here are the risks, and here is the recommended path forward."Not:"Tell me what tasks you want completed."Portfolio Manager ExpectationsFocus: Strategic leadership Multiple programs/projects Executive relationships Business alignment Key abilities: Manage portfolios tied to business goals Prioritize investments and resources Provide executive visibility Identify risks across programs Drive customer value realization Program Manager ExpectationsFocus: Coordinating complex initiatives Key abilities: Lead multiple related projects Manage dependencies Coordinate teams and stakeholders Remove roadblocks Communicate status and risks clearly Ensure business outcomes are achieved Senior Project Manager ExpectationsFocus: Delivery excellence Key abilities: Own project execution from start to finish Manage scope, budget, timeline, risks Lead cross-functional teams Maintain strong customer communication Drive accountability
Preferred Background: Strong preference for:
  • Consulting firms
  • Professional services organizations
  • Enterprise customer environments
  • Technology transformation programs
  • Experience areas valued:
  • Infrastructure
  • CloudData center
  • Digital transformation
  • SecurityEnterprise IT programs
  • Key Interview Evaluation ThemesHiring managers should determine:
  • Leadership
  • Does this person lead outcomes or just manage tasks?
Customer Presence: Would we trust this person in front of a senior executive customer?
Adaptability: Can they succeed without perfect direction?
Communication: Can they simplify complex issues?
Accountability:
  • Do they own problems through resolution?
  • Team FitWill others want to work with them?
  • Hiring Philosophy Summary
  • The ideal PMO candidate is:
  • A consultant first, project manager second.
  • Someone who combines:
  • Business acumen
  • Delivery discipline
  • Customer trust
  • Leadership presence
  • Strong teamwork
  • The goal is to hire people who can become long-term trusted advisors and leaders, not just manage schedules and status reports.

Also on the board Same function, level within a rung

Level

Manager

Location

Jacksonville, FL

Occupation

Project Management Specialists

Industry

Portfolio Management and Investment Advice

Posted

today

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