DME Tech / Athletic Trainer

Key Duties and Responsibilities: The key duties and responsibilities of the DME Technician include, but are not limited to: Brace fitting and application Inventory and product management, including monthly inventory counts Clinical coordination Prior authorization processing Daily DME reporting support Casting and splinting assistance Insurance and billing coordination Documentation and regulatory compliance Patient communication and customer service Contributing to the development and growth of the expanding DME program Adhering to OSHA safety standards and HIPAA regulations Maintaining compliance with all company policies and procedures Assisting Medical Assistants with tasks including patient rooming, direct patient care, phone calls, faxing, and equipment maintenance, as applicable Assisting with medical supply ordering as needed Performing other duties as assigned Education/Experience Current Medical Assistant registration or certification in Washington State required (may be obtained upon hire) NATA-BOC Certified with a current WA State License strongly preferred 1-3 years of experience using DME in a clinical setting strongly preferred; recent ATC graduates welcome Valid driver’s license Desired Qualities Attention to detail Professional patient-facing demeanor Persistence and follow-through Strong communication skills Organizational skills Integrity and a compliance-oriented mindset Problem-solving ability Ability to work independently Self-starter mentality Sound judgment and discernment

Knowledge, Skills and Abilities: Maintains strict confidentiality in all aspects of work Demonstrates strong computer proficiency Communicates effectively and clearly in written, verbal, and non-verbal forms Conducts professional and effective phone communications Responds to inquiries and requests from patients, physicians, and colleagues in a timely manner Educates patients, family members, and coworkers clearly and effectively Adapts well to changes in work volume and shifting priorities Remains calm and effective in emergency or unforeseen situations Manages multiple tasks simultaneously Prepares and maintains accurate records, writes reports, and responds to correspondence Reads, interprets, and evaluates written and verbal information for accuracy and completeness Applies knowledge of medical safety practices and evaluates existing safety standards Follows all organizational policies and procedures Treats all individuals with respect and professionalism The following competencies will be developed through structured on-the-job training. Employees are expected to demonstrate proficiency in each area following the completion of their training period: Accurately measuring functional braces, both custom and off-the-shelf (OTS) Presenting bracing options to physicians and guiding patients through the selection and fitting process Correctly fitting off-the-shelf bracing products Maintaining current knowledge of bracing and DME products, technologies, and best practices Applying and modifying braces and DME products to meet individual patient needs Work Environment/Physical Demands This role regularly requires: Prolonged periods of standing Lifting up to 50 lbs Squatting and kneeling Assembling DME items Sitting at a computer workstation The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.