The Helmsman Group LLC is seeking an IT Specialist to provide remote technical support and help desk services. You will assist employees with hardware, software, network, and account issues, ensuring timely resolution while delivering high-quality user support. Responsibilities include triaging requests, troubleshooting across Windows/macOS, managing user access, and maintaining documentation. Prior experience with ticketing systems and a focus on security best practices are valued.

Also on the board Same function, level within a rung

Level

Senior

Location

Remote

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

yesterday

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