newebBranchburg, NJ
Customer Engineer
Customer Engineer
Customer Engineer
newebBranchburg, NJ
today
Telecommunications Engineering SpecialistsComputer Systems Engineers/ArchitectsTelecommunications Equipment Installers and Repairers, Except Line Installers
Apply for this role →Job Opportunity In Wireless Broadband Communications We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.
Duties And Responsibilities:
- Collaborate with R&D and QA team to design, optimize, test and launch DOCSIS Customer Premise Equipment (CPE)
- Support product technical acceptance and certification
- Operate, configure Cable Modem Termination Systems (CMTS), cable modems and related headend/edge equipment
- Analyze and resolve complex DOCSIS related issues to reduce customer downtime
- Understand about IPTV, video delivery systems, and CDN infrastructure
Write Product Test Plan for our WiFi, DOCSIS Network, Video streaming, Cellular, WiFi product, Network product.
Provide and improve automation test items request to improve efficiency and reduce human intervention time
Engaging with product group in L2 and L3 level problem escalation
Frequent vendors and customer meetings and visits for product feedback and future opportunities
Provide technical post-sales support to R&D team
Work with R&D and DQA/SQA teams to ensure features delivery/inclusion
Adhere to bug tracking process per corporate product development lifecycle
Requirements And Qualifications:
- BS/MS degree in Computer Science, Electrical Engineering or a related 5+ years of work experience
- Knowledge in Window, Linux, Virtual Machine and/or Docker/Container is a plus
- Experience in TCP/IP V4/V6 network and basic knowledge in test automation operation/framework are required
- Able to demonstrate scripting skills in shell, and batch scripts
- Team players being able to adapt to multicultural environments
- Willingness to learn and explore new technologies
- Big plus with experience in wireless and wired telecommunication industry
- Hands on testing with DOCSIS 3.1 and later
- Hands on testing with FiberHands on debugging with Video Streaming commercial devices
Includes fixed and mobile broadband, cellular (LTE, 4G/5G), WiFi LAN (802.11ac, 802.11ax,…) and PANHands on experience in commercial tools – network, OctoScope, mobile, field, diagnostics, logging, automation, E2E such as QXDM, PCAP, Wireshark,….Knowledge and experience with carriers' certification and technical approval process from US carrier (Comcast, Cox Communication, Verizon, AT&T, T-Mobile, Sprint, etc.)Willing and able to travel
Ability to work in a team as well as an individual contributor when necessary
Out of the box thinking. Critical thinker and problem-solving skills
Ability to provide alternative solutions to achieve goals in a dynamic environment
Analytical skills & attention to details
Ability to work under pressure and maintain deadlines
Good time-management skills
Great interpersonal and communication skills
Also on the board Same function, level within a rung
Level
Senior
Location
Branchburg, NJ
Occupation
Telecommunications Engineering Specialists
Industry
Wired Telecommunications Carriers
Posted
today