warren henry auto groupMiami, FL
Service Coordinator
Service Coordinator
Service Coordinator
warren henry auto groupMiami, FL
18 days ago
Customer Service RepresentativesDispatchers, Except Police, Fire, and AmbulanceAutomotive Service Technicians and Mechanics
Apply for this role →Service Coordinator As part of our Business Development team, the Service Coordinator is responsible for developing relationships with current and prospective clients to schedule and confirm appointments for the Service department. In this position, you will be working with the Service team and play a crucial role in customer retention. A great candidate would have good people skills and a goal-orientated mentality, who enjoys working in a fast-paced environment. Available Benefits Medical, dental and vision insurance Paid Time Off 401K retirement planning with Employer Contributions Life and Accident Insurance (100% Employer Paid) Tuition Reimbursement Legal Services
Responsibilities:
Connecting with current and prospective clients by listening and understanding the customer's needs to schedule the appointment.
Communicating with the service department managers and service advisors to obtain any needed information to complete an appointment and satisfy the customer's needs.
Maintaining knowledge of how to process loaners, valet services and how to properly schedule these services.
Qualifications:
High school diploma or General Education Degree (GED) required. Positive attitude and experience in customer service; sales preferred. Must possess strong desire to set and achieve goals. Effective and excellent oral and written communication skills. Must be comfortable with public be available to work flexible hours, weekends and holidays. Bilingual in English and Spanish preferred.
Also on the board Same function, level within a rung
Level
Junior
Location
Miami, FL
Occupation
Customer Service Representatives
Industry
New Car Dealers
Posted
18 days ago