PERG online seeks a Guest Experience Supervisor in Boston to own the guest journey from arrival to departure. You will lead the Guest Services team on shift and personally attend Select Guest and VIP requests. You’ll coordinate with Sales and Conference Services for VIPs and groups, coach staff on MOS and POE, and uphold Brand Standards. Supervisors also help train, schedule, and ensure curb flow, valet, and front drive efficiency, contributing to a consistently exceptional guest experience.

Also on the board Same function, level within a rung

Level

Mid

Location

East Boston, MA

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Hotels (except Casino Hotels) and Motels

Posted

today

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