Compliance Specialist

Position Summary: The Compliance Specialist is responsible for ensuring adherence to card network rules, regulatory requirements, and internal policies within a payment processing environment. This role will lead responses to card brand violation programs and monitor merchant compliance.

Key Responsibilities: Monitor compliance with card network rules (Visa, Mastercard, Amex, Discover), including dispute and fraud monitoring programs Manage and respond to card brand violations, including:

• Visa VIRPMastercard BRAMDraft and submit remediation plans, representment strategies, and compliance responses within required SLAsConduct merchant reviews and ongoing due diligence (KYC/KYB) to identify high-risk or non-compliant activity
• Investigate alerts related to potential compliance violations through website monitoring
• Monitor and review retroactive MATCH alerts
• Maintain detailed documentation of violations, responses, and remediation efforts for audit and regulatory review
• Support internal and external audits, including evidence gathering and control validation
• Assist in updating compliance policies and procedures aligned with evolving card brand and regulatory requirements
• Qualifications2–5 years of experience in payments, compliance, or risk management within a merchant acquiring environment
• Strong working knowledge of card network monitoring programs and thresholds (Visa, Mastercard)
• Experience responding to card brand violations and managing remediation plans
• Familiarity with PCI DSS, AML/BSA, and OFAC requirements
• Strong analytical and investigative skills with high attention to detail
• Ability to manage sensitive data in accordance with privacy and security standards