Global Driver CX Innovator & Policy Lead
Global Driver CX Innovator & Policy Lead
uberNew York, NY
today
Taxi and Ridesharing ServicesSoftware PublishersAll Other Transit and Ground Passenger Transportation
Apply for this role →Uber is seeking a Global Driver CX Program Lead to own end-to-end policy optimization, experience design, AI/automation, and defect reduction for Driver Accounts. You will lead project pillar leads, partner with the Earner Experience Product team, and translate driver pain points into measurable improvements.
The role requires 5+ years in CX strategy or related fields, a Bachelor’s degree, and strong analytics with global program experience.
Also on the board Same function, level within a rung
Level
Manager
Location
New York, NY
Occupation
Taxi Drivers
Industry
Taxi and Ridesharing Services
Posted
today