Lead Specialist - Appointment Setter (Lancaster, PA)

Employment Type: Full-Time | Long-TermSchedule: U.S. Eastern Time, 8am - 5pm, 40 hours/weekMust be available on weekends On-SiteLocation: Lancaster, PA 17603 RESPONSIBILITIES:Make inbound and outbound calls and send text messages to prospective customersFollow company scripts and processes to qualify leadsSchedule qualified appointments directly into the calendarHandle basic customer objections professionally and confidentlyAccurately update customer information and interaction notes in the CRMMeet daily call and appointment-setting goals REQUIREMENTS:At least 1 year of recent direct appointment setting experience (required) Previous call center, inside sales, or customer service experience is a plusExcellent verbal and written English communication skillsComfortable speaking with homeowners and business ownersStrong organizational skills and attention to detailReliable, coachable, and able to work in a goal-driven environment WHAT WE OFFER!Medical benefits beginning the first of the month following your start date 401(k) program with company matchingPaid vacation and holidaysCompany-provided uniformsContinuing training and education opportunitiesCareer growth and advancement opportunitiesHigh-energy, team-oriented culture