Front Office Assistant

About This Role: About This RoleWe are seeking a warm, organized, and reliable Daycare Front Office Assistant to join our childcare team in Sharpsburg, GA. As the first point of contact for families, you will play a crucial role in creating a welcoming environment, managing daily administrative tasks, and ensuring smooth communication between parents and staff. The ideal candidate has excellent communication skills, a passion for working in a child-centered environment, and the ability to multitask in a bustling front office.

What You'll Do: Greet families, children, and visitors warmly as they enter and exit the facility. Answer phone calls, respond to emails, and handle general inquiries about our programs. Manage student check-in/check-out processes and maintain accurate daily attendance records. Assist with administrative tasks, including filing, data entry, and organizing student records. Process tuition payments, issue receipts, and assist with basic billing inquiries. Coordinate with teaching staff to relay important messages or schedule changes from parents. Maintain a clean, organized, and professional front desk and reception area.

Requirements: High school diploma or equivalent. Minimum of 1 year of experience in an administrative, reception, or customer service role. Excellent verbal and written communication skills with a friendly, professional demeanor. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficiency with basic computer programs, including Microsoft Office (Word, Excel) and email. Ability to pass a comprehensive criminal background check and fingerprinting required for childcare workers in Georgia. Reliable transportation to our Sharpsburg, GA location.

Nice To Haves: Previous experience working in a daycare, preschool, or school office setting. Familiarity with childcare management software (Procare).CPR and First Aid certification.