Senior Musical Instrument Retail Sales Associate

Music & Arts seeks a part-time Senior Sales Associate to drive sales, rentals, and lesson enrollments in our retail store. You’ll greet and advise customers, recommend band and orchestra instruments, accessories, and services, and support parents, students, and educators. Responsibilities include processing rentals and sales, maintaining clean, organized displays, handling basic POS and inventory tasks, and supporting local school events. You’ll collaborate with a student-focused, performance-driven team while promoting music education and delivering outstanding customer service in a friendly retail environment. Greet and assist customers, students, and educators in a retail music environment Recommend instruments, accessories, rentals, and lessons based on customer needs Process sales, rentals, returns, and lesson enrollments using POS systems Maintain clean, organized merchandise displays and promotional materials Support inventory tasks, including restocking and basic stock counts Collaborate with store team to meet sales and lesson enrollment goals Provide basic product education on band and orchestra instruments Assist with in-store events and school outreach activities Handle customer issues and escalate complex concerns to management Uphold company policies, procedures, and loss-prevention standards Customer service Retail sales Point-of-sale (POS) systems Cash handling Product knowledge – musical instruments Merchandising and visual display Inventory support and restocking Lesson and rental program enrollment Communication skills Basic computer skills Retail sales experience, preferably in music or specialty retail Basic knowledge of band and orchestra instruments Comfort working with students, parents, and educators Ability to work evenings and weekends as needed