Remote Music Customer Support Specialist

Five Star Solutions is seeking customer service agents to support J.W. Pepper, a leading US sheet music retailer. You will assist bands, choirs, and orchestras via phone, email, and chat, helping customers with product information and order inquiries from home. The role requires at least 1 year of customer service or call center experience, a high school diploma or GED, and the ability to work independently with strong verbal communication and active listening.