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Automotive Service Advisor/Writer - Easton Honda

Automotive Service Advisor/Writer - Easton Honda

hertrich family of automobile dealershipsEaston, MD

18 days ago

Automotive Service Technicians and MechanicsAutomotive and Watercraft Service AttendantsSales and Related Workers, All Other
New Car DealersGeneral Automotive RepairUsed Car Dealers
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Automotive Service Advisor / Service Writer Full-TimeBe the Connection Between Customers and Service Excellence The Hertrich Family of Automobile Dealerships is hiring a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service team. If you enjoy helping customers, staying busy, and working in a fast-paced, team-driven environment, this is a great opportunity to grow your career. Why Choose Hertrich? Family-owned and operated dealership group24 dealerships | 18 automotive brands | 15 collision centers Strong community involvement, supporting 90+ local organizations Long-term stability with room to grow
What We Offer:
  • Extremely competitive salary
  • Clear pathways into success and career advancement
  • Medical, Dental, Vision, Life & Disability insurance
  • Paid vacation, holidays, and personal days 401(k) with employer match
  • Employee vehicle purchase discounts
What You'll Do:
  • Greet service customers promptly and professionally
  • Answer service calls and schedule appointments
  • Communicate repair needs, estimates, and timelines clearly
  • Coordinate repair orders with Technicians
  • Keep customers informed throughout the service process
  • Recommend additional maintenance or services when appropriate
  • Maintain accurate service records
  • Deliver an exceptional customer experience-every visit
What We're Looking For:
  • Customer-focused, energetic, and team-oriented attitude
  • Prior customer service and/or sales experience required (automotive experience is a plus)
  • Strong communication skills (English required; Spanish bilingual preferred)
  • Comfortable using computers and learning dealership software
  • High School Diploma or GED required
  • Flexible schedule, including evenings and Saturdays
  • Valid driver's license with a clean driving record
Join a Company That Puts People FirstAt Hertrich, we believe great service starts with great people. If you're ready to grow with a respected, community-focused dealership group, we want to hear from you. Apply today and take the next step in your automotive career! Hertrich Family of Automobile Dealerships is an Equal Opportunity/ Drug-free Employer committed to an inclusive workplace where all employees can thrive.

Also on the board Same function, level within a rung

Level

Mid

Location

Easton, MD

Occupation

Automotive Service Technicians and Mechanics

Industry

New Car Dealers

Posted

18 days ago

Apply for this role →