atlanticBloomfield, NJ
Field Service Technician
$45-60k
Apply (opens in a new tab)Field Service Technician
Field Service Technician
atlanticBloomfield, NJ
yesterday
$45-60k
Installation, Maintenance, and Repair Workers, All OtherComputer, Automated Teller, and Office Machine RepairersMaintenance and Repair Workers, General
Electronic and Precision Equipment Repair and MaintenanceCommercial and Industrial Machinery and Equipment Repair and MaintenanceOther Business Service Centers (including Copy Shops)
Apply for this role (opens in a new tab)Atlantic is an Office Technology and IT Solutions company providing horizontal niche market services to small and large corporations in the New York City metropolitan area, and the Greater Philadelphia and Delaware Valley. Atlantic is a Managed Services Provider helping over 20,000 organizations improve productivity and reduce costs with office technology solutions and IT support. Some of our offerings include Managed Services, Remote Workforce Solutions, Workflow Automation, IT Support and Imaging.
We are looking for motivated hands-on Field Service Technician, the ideal candidate will be detail-oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. Field technicians provide on-site customer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically and/"fixing the customer" by correcting the client's expectations.
What you'll be doing:
Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for our customers
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
Provide accurate feedback with call close information, parts usage reporting and customer meter readings
Maintain accurate parts inventory
Complete all administrative aspects of the job on time and error-free
Qualifications: High School Diploma or GED required
1 year of experience in hands on mechanical repair required; 3 or more years preferred (low voltage machinery, hands on technician, vehicle mechanics, AC/HVAC, computer repair, etc)
Experience working on digital copiers and/or laser printers preferred (Konica Minolta, Ricoh, HP experience is a plus)
Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
Must have own reliable vehicle, a valid driver's license, & auto insurance coverage (mileage reimbursement provided)
Competitive base pay
Monthly technician bonus program
Cell phone
401K program
Life, accident, disability insurance
Employee assistance program
Company Paid Holidays
Paid Time Off
And more!
Salary range of $45-60k, depending on experience (hourly paid position).
Also on the board Same function, level within a rung
Level
Junior
Salary
$45-60k
Location
Bloomfield, NJ
Occupation
Installation, Maintenance, and Repair Workers, All Other
Industry
Electronic and Precision Equipment Repair and Maintenance
Posted
yesterday