physical rehabilitation networkNew York, NY
Follow Up Representative
Follow Up Representative
Follow Up Representative
physical rehabilitation networkNew York, NY
today
Collection AgenciesAll Other Outpatient Care CentersOffices of Physical, Occupational and Speech Therapists, and Audiologists
Apply for this role (opens in a new tab)Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Follow Up Representative.
About Us:
PRN brings together some of the most trusted PT brands across the West and Central U.S. Whether in the clinic or behind the scenes, we’re all about personalized care, smart clinical insight, and making every patient feel supported from start to finish.
About the Role:
If you LOVE working in the fast-paced environment of Revenue Cycle or Medical Billing in the comfort of your own home, then this might be an exciting opportunity for you. We are seeking an independent and extremely detail-oriented Follow Up Representative. The position is responsible for the full range of Payor follow up with different types of Payors.
Duties & Responsibilities: Manage primary and secondary claims
Respond promptly to billing inquiries from patients, insurance companies, and departments
Work with clinics to identify and resolve issues regarding outstanding account balances
Resolve denials and submit appeals
Utilize the most efficient resources to secure timely payment of open claims
Research assigned correspondence and takes necessary action to resolve requests
Ensure daily accomplishments contribute toward company goals for A/r
Resolve accounts in follow-up queues
Skills & Qualifications:
High School/G.E.D. requirement or equivalent combination of education and experience required
1-year prior medical receivable collections experience preferred
Understanding of medical claims processing
Experience with insurance systems
Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
Ability to understand claim denials/rejections
Ability to read an Explanation of Benefits
Knowledge of medical terminology
We offer a comprehensive and competitive compensation package designed to support both personal and professional well being. Team members enjoy full scale benefits—including robust Medical, Vision, and Dental plans—along with paid time off, clinical incentive opportunities, and student loan repayment options. We are committed to your continued growth and success, providing professional development resources and ongoing clinical education support.
At PRN, you’ll be part of a supportive, mission driven environment dedicated to excellence in patient care and the success of every member of our team.
Note:
This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of management.
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
today