Deposit Services Supervisor

What You'll Do: Coordinate daily workflow, priorities, service levels, and operational deadlines for Deposit Services. Provide day-to-day leadership, coaching, training, and technical support to Banking Operations employees. Review transactions, reconciliations, exceptions, and approvals within delegated authority. Monitor customer and branch service channels to promote timely, accurate, and professional support. Use productivity, service, and quality reporting to identify trends, strengthen accountability, and guide coaching. Maintain procedures and controls, support audits and access reviews, escalate significant issues, and provide hands-on operational coverage as needed.

What You'll Bring: Five or more years of banking operations, deposit services, retail operations, or related financial-services experience. Previous lead, coaching, training, or supervisory experience; experience managing operational controls and performance measures is preferred. Strong knowledge of deposit operations, transaction processing, reconciliations, internal controls, information security, and consumer-compliance expectations. Sound judgment, analytical ability, organization, and clear communication with employees, customers, branches, vendors, and leaders. Bachelor's degree in business, finance, accounting, or a related field preferred, or an equivalent combination of education and relevant experience.

What We Offer: You Comprehensive health insurance (medical, dental, and vision coverage)401(k) retirement plan with a 50% employer match on the first 6% of your contribution Generous paid time off (PTO) including 11 holidays, your birthday, and volunteer time Exclusive mortgage and banking benefits. Employee referral bonuses Internal training and development programs to help reach your career goals. This position will be based out of our (enter office location) office, with flexibility for remote work one to two days per week.