A leading IT services provider in the United States is seeking a Level 2 Technician to provide advanced technical support. You will resolve escalated service requests while ensuring high customer satisfaction. The ideal candidate has 3–5 years of IT support experience, strong troubleshooting skills, and knowledge of Microsoft 365 and LAN/WAN networking. This role demands excellent communication, problem-solving abilities, and commitment to maintaining detailed documentation.

Also on the board Same function, level within a rung

Level

Mid

Location

New York, NY

Occupation

Computer Network Support Specialists

Industry

Computer Systems Design Services

Posted

yesterday

Apply for this role →