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Guest Services Concierge We are seeking a compassionate and customer-focused Guest Services Concierge to join our team at Royal Suites Healthcare and Rehabilitation, a comprehensive nursing home located in Galloway, New Jersey. As a key member of our team, you will be responsible for providing exceptional care and service to our patients and their families.
About the Role: At Royal Suites Healthcare and Rehabilitation, we are committed to providing outstanding healthcare in a beautiful environment with luxurious accommodations and amenities. Our Guest Services Concierge plays a vital role in ensuring the comfort and satisfaction of our patients, and we are looking for someone with a strong customer service background and a passion for working with the senior population.
Responsibilities:
  • Assist with serving meals and providing exceptional dining experiences for our patients
  • Answer calls from patients and their family members, responding to their needs and concerns in a timely and professional manner
  • Prepare rooms for new admissions, ensuring a warm and welcoming environment
  • Ensure the overall comfort and satisfaction of our patients, including providing assistance with daily tasks and activities
  • Collaborate with our interdisciplinary team to provide personalized care and services to our patients
Requirements:
  • At least 1-2 years of experience in customer service, with a strong track record of providing excellent service to patients and families
  • Previous experience in a nursing home or rehabilitation center is preferred, but not required
  • Ability to work every weekend (Saturday & Sunday) 9:00am-5:30pm
  • Bilingual skills are a plus
What We Offer: We offer a competitive hourly rate between $18-$20.00 per hour and a pleasant working atmosphere. If you are a motivated and caring individual who is passionate about providing exceptional customer service, we encourage you to apply for this rewarding opportunity.

Also on the board Same function, level within a rung

Level

Junior

Salary

$18-$20.00 per hour

Location

Egg Harbor City, NJ

Occupation

Concierges

Industry

Nursing Care Facilities (Skilled Nursing Facilities)

Posted

5 days ago

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