venturefizz product management communityWatertown, MA
Robotics Engineering Manager, Fleet
$175,000 per year
Apply (opens in a new tab)Robotics Engineering Manager, Fleet
Robotics Engineering Manager, Fleet
venturefizz product management communityWatertown, MA
5 days ago
$175,000 per year
All Other Industrial Machinery ManufacturingResearch and Development in the Physical, Engineering, and Life SciencesEducational Support Services
Apply for this role (opens in a new tab)Head Of Fleet And DataTutor Intelligence is changing the way robots are used in factories and warehouses. Founded at MIT and headquartered in Watertown, MA, Tutor is a robotics research and deployment company, building generally capable robot hardware and artificial intelligence to enable robots to go where no robots have gone before.
The Role:
- Tutor is hiring a Head of Fleet and Data to own our robots after they ship: the team that supports them in customers' facilities, the tools that team uses, and the engineering that turns what the fleet sees into a better product.
- Problems on the list
- A robot that runs clean all morning and fails at the same hour every afternoon. Nothing in the logs explains it. Someone has to decide what to measure, write the instrumentation, get it onto that robot, and read the answer.
- A customer switches packaging and perception starts missing. The fleet data showed it two days before they called. The tool that would have flagged it does not exist yet.
- A task that took a trained person every time last quarter. This quarter it takes software, and the person is working on something harder.
- A failure that is hardware, not software, and the proof is a pressure trace and a worn part. The fix touches a supplier, a procedure, and every robot in the field.
What You'll Do:
- Run the team: Hire and manage engineers across software and hardware, and the field support team, including its shift leads and on-call rotation, with a real career path for both
- Own the tools: The software the support team uses to see, decide and act, and the data it produces
- Fix the fleet: Lead investigations into field failures, add instrumentation where the data is missing, ship fixes, and work with product teams on the fixes that belong on their roadmap
- Make the robots need less help: Measure how often a robot needs a person, and drive that number down
- Face customers: Be the engineering voice a customer hears when something is wrong, and the one who tells them what changed
What We're Looking For:
- You have managed engineers, and you have managed people who are not engineers, and you treated both as real teams
- You have built tools for operators and watched them use them
- You have shipped software to systems that were running in the field at the time
- You are comfortable in a conversation with a customer whose equipment is down
- You think in systems: when something breaks twice, you change the thing that let it break
Nice to Have:
- Remote operation, teleoperation, or human-in-the-loop systems for robots or vehicles
- Running a support or operations team and automating its work
- Robotics or other hardware deployed in customers' facilities
- Hardware debugging alongside the software
- Running shift-based or on-call coverage for systems in production
Benefits:
- Fully employer-covered health insurance, so you're protected without the premium.
- A managed 401(k) to help you plan for the future.
- Generous time off: unlimited PTO and all federal holidays off for full-time salaried employees, and 16+ days of accrued paid time off plus 1.5x pay on federal holidays for hourly employees.
- Regular in-office meals and team social events throughout the year.
- To apply
- Along with a résumé, tell us about a manual process you made unnecessary: what it was, what you built, and what the people doing it worked on afterward.
Compensation:
The base salary range for this role is $175,000 to $300,000, depending on experience. Tutor Intelligence is an equal opportunity employer and welcomes applicants from all backgrounds.
Also on the board Same function, level within a rung
Level
Manager
Salary
$175,000 per year
Location
Watertown, MA
Occupation
Robotics Engineers
Industry
All Other Industrial Machinery Manufacturing
Posted
5 days ago