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System Analyst 6 – REDCap

System Analyst 6 – REDCap

saxon globalEast Lansing, MI

7 days ago

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System Analyst 6 – REDCapThe State of Michigan is seeking an experienced REDCap Application Administrator / Application Support Specialist to provide operational and technical support for an existing REDCap environment hosted on Amazon Web Services (AWS).The selected candidate will be responsible for the administration, maintenance, troubleshooting, upgrades, user support, vendor coordination, and integration of the REDCap application to ensure a secure, reliable, and highly available platform. The role requires close collaboration with business stakeholders, DTMB infrastructure teams, AWS administrators, security teams, and Vanderbilt University REDCap support.
Key responsibilities include:
  • Administer and support the REDCap application hosted in AWS.Provide day-to-day operational support, including application troubleshooting, infrastructure troubleshooting, user support, documentation, and training.
  • Coordinate and implement REDCap software updates, patches, and version upgrades in collaboration with Vanderbilt University.
  • Serve as the primary technical contact for REDCap-related issues.
  • Install, configure, and support REDCap External Modules.
  • Develop, maintain, and troubleshoot REDCap API integrations with internal and external applications.
  • Automate data flows.
  • Maintain MySQL databases, including queries and data validation.
  • Support REDCap External Module development and deployment using PHP on Linux/AWS environments.
  • Work with Apache/Nginx web servers.
  • Implement and maintain OIDC integration, Active Directory/LDAP, SSL/TLS certificates.
  • Coordinate with AWS infrastructure teams regarding servers, storage, networking, SSL/TLS certificates, security groups, backups, and system monitoring.
  • Monitor application performance and proactively identify and resolve issues.
  • Support disaster recovery, backup validation, and system recovery activities.
  • Maintain technical documentation, SOPs, and configuration documentation.
  • Coordinate issue resolution with vendors, developers, DBAs, security teams, and business users.
  • Participate in change management, release management, and production support activities.
  • Ensure compliance with state security standards, applicable data privacy requirements, HIPAA requirements, and proper audit logging.
  • Develop automation scripts for reporting and data validation using PHP and SQL.Required technical skills include:
  • REDCap API IntegrationAWS Cloud Services
  • MySQL Database ManagementPHP Application EnvironmentsPHP Microservices DevelopmentOIDC/SAML Integration
  • Apache/NginxREST APIsSSL/TLS Certificate ManagementHIPAA Compliance
  • Identity and Access Management
  • Application Monitoring
  • Backup & Disaster Recovery
  • Technical Documentation
  • Vendor CoordinationAWS skills include experience with:
  • AWS EC2AWS S3AWS VPCSecurity Groups
Required qualifications include: Experience supporting applications hosted on AWS.5–6 years of experience with MySQL database management.5–6 years of experience with PHP application environments and Microservices Development, including configuration and troubleshooting.5–6 years of experience with OIDC/SAML integration. Experience coordinating software upgrades and vendor support.
Preferred qualifications include:
  • 5+ years of experience supporting enterprise web applications.
  • Experience with AWS Cloud services, including EC2, S3, VPC, Security Groups.
  • Experience with REDCap API integration.
  • Additional preferred experience includes:
  • Apache or Nginx web servers.
  • SSL/TLS certificate management.
  • HIPAA compliance.
  • REST API implementation and troubleshooting.
  • Application security, authentication, and user access management.
  • Active Directory, LDAP, or SSO.Service
  • Now or another enterprise ticketing system.
  • DevOps or similar tools.
  • Python scripting for automation.
  • SSIS / SQL Server Agent.
  • Twilio / SMS Survey Gateway.
  • API integrations with enterprise applications.
  • Backup and disaster recovery.
  • Supporting REDCap in a public health, healthcare, higher education, or research environment.
  • AWS Cloud Practitioner, SysOps Administrator, or Solutions Architect certification.
  • Knowledge of HIPAA, security, and data privacy best practices.
  • Soft skills include:
  • Excellent customer service and communication skills.
  • Strong written and verbal communication.
  • Ability to work independently with minimal supervision.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to collaborate effectively with cross-functional technical and business teams.
  • Strong leadership and interpersonal skills.
  • Key deliverables include:
  • Maintain a secure, stable, and highly available REDCap environment.
  • Complete REDCap upgrades and patches according to vendor recommendations.
  • Resolve production issues within established service levels.
  • Support user onboarding, access management, and troubleshooting.
  • Maintain system documentation and operational procedures.
  • Ensure successful operation of REDCap integrations and APIs.
  • Provide knowledge transfer and operational documentation to State staff.
Interview process includes:
  • Two-round interview process.
  • Round 1 – Virtual: Mix of technical and soft-skill questions.
  • Round 2 – In-Person: In-person interview in the Lansing area. Interviews may include Hiring Manager, Business Relationship Manager, and other team members.
  • The client is specifically looking for someone with strong technical skills, good communication, and leadership abilities.
  • Contract & Benefits:
  • This is a 1+ year contract opportunity with Smith Johnson.
  • Contractors are eligible for medical, dental, life insurance, disability insurance, PTO/holiday accrued monthly, and 3% retirement matching.
  • Smith Johnson pays 70% of medical and dental and 100% of life and disability coverage.

Also on the board Same function, level within a rung

Level

Lead

Location

East Lansing, MI

Occupation

Computer Systems Engineers/Architects

Industry

Computer Systems Design Services

Posted

7 days ago

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