Providing compassionate support to members, the full-time Fairos Rx Member Advocate will assist with pharmacy benefits inquiries, medication access challenges, and claims issues, working in a hybrid or remote environment.
Key responsibilities: Provide clear assistance to members regarding pharmacy benefits, formulary coverage, and prior authorizations Support pharmacies and providers in resolving claim processing questions and assist with drug coverage information Document all interactions and adhere to HIPAA and internal privacy policies while collaborating with cross-functional teams
Required qualifications: High school diploma or equivalent required Previous experience in pharmacy benefit management (PBM), healthcare, insurance, or customer service preferred Member-focused mindset with a passion for improving the member experience Strong computer skills, including proficiency in Microsoft Office Ability to multitask and manage time efficiently in a fast-paced environment

Also on the board Same function, level within a rung

Level

Mid

Location

Denver, CO

Occupation

Pharmacy Aides

Industry

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds

Posted

8 days ago

Apply for this role →