ConvergeCONSUMER, Senior Product Forward Deployed Engineer (pFDE)_Products & Platforms

Responsibilities: Own end-to-end delivery from kickoff to go-live Lead discovery and scoping with client stakeholders Lead small delivery teams through full lifecycle Serve as primary client-facing contact, managing scope/timeline/risk Partner with sales to identify expansion opportunities Present product capabilities and live demos to VP/C-suite Translate client feedback into product management input Develop reusable delivery playbooks and demos Coach and unblock junior FDEs and consultants

Key requirements: 8+ years of experience in client-facing technology consulting, professional services, or product delivery Demonstrated experience leading small delivery teams and managing engagements from scoping to go-live Ability to travel 20-25% on average Legally authorized to work in the United States without sponsorship Comfortable working autonomously across sales-support and delivery Strong executive presence with credibility with senior client stakeholders Natural people leader able to guide a small team under deadline pressure Skilled at translating technical delivery realities into business/product priorities Proactive communicator who surfaces risk and feedback early Resourceful and outcomes-oriented in ambiguous environments Genuine curiosity about the consumer industry and how products create value executive presence leadership proactive communication delivery management client engagement management requirements translation between technical and business priorities