Remote Correspondence Department Manager

The Correspondence Department Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and accountability of staff regarding production standards and department expectations. Works collaboratively with other department managers to achieve departmental requirements and goals. This is a hybrid position reporting to Fort Worth, TX. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Ensuretimely and accurate communication of information, in written and electronic forms, that are directed to internal company contacts, clients and providers Responsible for directing a designated group of employees in their day-to-day operations Responsiblefor monitoring quality control of results per employee as well as the entire unit overall Responsiblefor ensuring Metrics are in compliance daily Responsiblefor tracking and reporting of department metrics to Director of Operations on a monthly basis or as required Handles scheduling and monitoring of staff's attendance Ensurestimely distribution of claims to designated staff to meet Client SLA's Responsiblefor human resources matters directly related to department supervised. I.e. Interviewing, Hiring, Training and addressing personnel issues. Reports any issues to Operations Manager when necessary Responsiblefor ensuring evaluations are completely on time Requiresregular and consistent attendance in house Complywith all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP) MaintainHIPAA compliance policies Maybe required to travel overnight and attend meetings May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses Additionalduties as assigned