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Customer Service Specialist

Customer Service Specialist

lhhSan Diego, CA

2 days ago

$24.00 per hour

Customer Service RepresentativesReceptionists and Information ClerksOffice Clerks, General
Civic and Social OrganizationsOther Similar Organizations (except Business, Professional, Labor, and Political Organizations)Telemarketing Bureaus and Other Contact Centers
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Bilingual Customer Service SpecialistLHH has partnered with a dynamic and growing financial services company dedicated to providing top-notch services to their clients. As the company continues to expand, they are seeking a talented individual to join their team as a Customer Service Specialist. The ideal candidate will have strong communication, reliable, strong work ethic and eager to learn and grow within the company. If you are interested in joining a tight knit team and starting a career in financial services, please apply today!
Responsibilities:
  • Provide exceptional customer service to clients
  • Handle inquiries, resolve issues, and provide support via phone, email, and chat
  • Assist clients with account inquiries, transactions, and financial product information
  • Discuss and clearly explain to clients their 401k options and how to allocate their funds
  • Collaborate closely with team members to ensure timely and accurate resolution of client inquiries
  • Maintain detailed records of customer interactions and transactions
Qualifications:
  • Bilingual in Spanish required
  • Previous experience in a call center or customer service
  • Previous experience in the financial services or similar industry preferred
  • Proficiency in Microsoft Office and Salesforce or CRM software
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
  • Attention to detail and strong problem-solving abilities
Compensation: $24.00/hour starting pay
Contract-To-Hire Opportunities for professional growth, pay increases and advancement within the company Collaborative and supportive team environment
Schedule: Monday-Friday; 7am-4pm or 8am-5pmOffice is located in La Mesa, CAPotential to work a hybrid schedule after training is completed If you are a motivated individual with a passion for customer service please apply today!

Also on the board Same function, level within a rung

Level

Junior

Salary

$24.00 per hour

Location

San Diego, CA

Occupation

Customer Service Representatives

Industry

Civic and Social Organizations

Posted

2 days ago

Apply for this role →