Coffee Vending Machine Technician

Duties and Responsibilities: Follow up regularly after closing a sale to ensure client satisfaction or when needed. Respond promptly to customer technical queries and concerns to find solutions and defuse tension. Respond quickly to customer problems. Comprehend customer requirements and make appropriate recommendations/briefings. Troubleshoot any concerns, diagnose any technical problem may occur and determine proper solutions. Demonstrate how to use the equipment and achieve optimal performance of the equipment. Explain issues with equipment and repairs to customers. Follow all company's filed procedures and protocols. Document processes. Fill out detailed reports and keep records on services that have been performed. Build and develop positive relationships with customers. Present new or additional products and services to existing customers Send reports on sales activity, accounts status and possible issues. Required Skills and Knowledge Proven experience as Coffee Vending Machine Technician. Experience in customer service is a plus. Ability to troubleshoot, test, repair, service and troubleshoot technical equipment. Great mechanical aptitude and attention to detail. Excellent communication, interpersonal and diagnostic skills. Assertiveness and confidence. Must be able to read blueprints and diagrams. Ability to work independently without much supervision and effectively manage time. Ability to multitask. Teamwork and motivational skills. Proficient in MS Office; familiarity with Salesforce or similar. Bachelor's degree and/ or Minimum of 3 years' experience as Coffee Vending Machine Technician. Spanish is a plus.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year Benefits 401(k)401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule 8 hour shift Monday to Friday

Work Location: On the road