Instructs Basic Training Classes Instructs basic training classes and assist in implementing and coordinating limited skills/training/programs across Revenue Services.
Essential Functions: Performs basic quality audits across limited Revenue Services functions and provide feedback to internal and external team members. Reports and summarizes operational data and bring to the attention of management operational anomalies and changes in customer behavior. Resolves escalations across Revenue Services functions. Perform other duties as assigned.
Minimum Education: High school diploma/GED. Related experience may offset degree requirements, and related education/degree may offset experience requirements.
Minimum Experience: Five (5) years experience in Revenue, Customer Service, or Office Administrative position
Knowledge, Skills and Abilities:
  • Must exhibit excellent verbal and written communication, strong human relation skills, and an advanced understanding of revenue services applications and tools.
  • Job Conditions
  • Some travel required
Preferred Qualifications:
  • Time management, Organizational and multi-tasking skills, Ability to work in a fast-paced environment handling various tasks and changing priorities, while maintaining high attention to detail and accuracy to achieve daily assignments and goals
  • Pay Transparency
  • This position is located in Memphis, TN. The pay starts at $21.63 an hour.

Also on the board Same function, level within a rung

Level

Mid

Salary

$21.63 an hour

Location

Memphis, TN

Occupation

Training and Development Managers

Industry

Public Finance Activities

Posted

yesterday

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