Patient Care Specialist II - IMA Medical Group

Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows.~ Route clinical messages, refill requests, forms, and care-related inquiries to the appropriate care team members.~ Maintain accurate records in electronic medical record, scheduling, and patient communication systems.~ Support daily front office workflow by prioritizing routine tasks, coordinating with clinical staff, and escalating issues when needed. High school diploma or equivalent required; 1-2 years of administrative, patient access, customer service, or healthcare support experience.~ Bilingual in Spanish is required.~ Working knowledge of front office healthcare operations, scheduling, registration, and patient communication processes.~ Proficiency with electronic medical record systems, scheduling systems, phone systems, and standard office software.~ Knowledge of insurance verification, referrals, or medical terminology preferred.~ Monday-Friday 8:30 AM to 5:30 PM EST.About IMA Medical Group: IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With multiple locations throughout Central Florida, we reiterate our commitment to providing quality medical care and an exceptional experience on each visit. Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the one of the largest independent physician groups in the state of Florida and the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role. Health, Dental, and Vision Insurance~401(K) Retirement Plan with Matching~ Employer-Paid Life Insurance Short & Long-Term Disability~ Paid Time Off, Floating Holidays, and Paid Major Holidays~ Employee Assistance Program (EAP) We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information.